IT needs to run like a well-managed business. We have 7 service offerings to improve IT operations. Click on the tabs below for more information of each service.
A key part of an IT transformation is having the correct organizational structure, roles and job descriptions. We have done this for three IT organizations with 25-250 employees to improve efficiency and agility while meeting business and technology opportunities.
Effective Information Technology departments provide operational efficiency and competitive differentiation. However, to realize the business value you need effective business engagement and investment decisions. IT Leadership needs to build strong business relationships, conduct regular executive IT governance meetings that deliver transparency of performance and investments. Bridging that gap between IT and the Business to create ways to communicate and identify ideas for improvement.
Successful businesses have good business processes. Likewise for the Information Technology function. The IT industry standard is ITIL. It is the foundation for improving IT Services. We have successfully implemented ITSM programs at four organizations to greatly improve IT operational excellence.
We can conduct an assessment of cloud readiness and help with vendor selection. We can lead the development of a cloud migration strategy with a focus on scalability, security, and governance including monthly processes for cost optimization.
We have established and developed PMO teams and processes to oversee IT project portfolio investments from $5-$50 million in annual spend. We can help you establish a PMO function for project prioritization, delivery governance, and reporting.
With 35 years of experience working in technology consulting and IT leadership, we have a deep network of proven industry experts. We can also assist with negotiations with cloud providers, SaaS vendors, and outsourcers. Helping businesses avoid lock-in, reduce spend, and ensure contracts align with business strategy.
Ensuring alignment with business risk appetite and regulatory expectations. We can lead the process of designing and testing resiliency strategies, from infrastructure failover to cyber incident response.